One family's move, and your agent on it.

Before you open it

Who the Nairs are

• A family of four, moving from London to Bengaluru.
• The Nairs are made up, and no firm works exactly like this. Watch what the agents do, and what they hand to a person.
• Today is day 24. Their container is on the road and lands on Thursday.
• Their flat runs out before the lease starts, and the husband has asked whether he may take a job here.

What this half hour is

• One case, worked by every phone in this room, with an agent on it.
• The room's own answers go up on the wall as they land.

What you will do

1. at 4:00 Get your document written.
2. at 8:00 Teach it one rule.
3. at 12:00 Try to make it decide the visa.